[Composite Decking Installers Newcastle]

Repairs

Composite decking repairs, fixed at the cause

A composite board that lifts, bows or rattles is usually telling you something about the frame underneath. We find out what, and fix that.

Repair enquiry

Tell us what's wrong

Part A is the deck, part B is you. We'll ask for photos next.

Job
Deck size, roughly
Height off the ground
What's wrong? (tick any)

No charge, no obligation. By sending, you agree we can contact you about your enquiry by phone, text, WhatsApp or email. You can change how we contact you at any time. Privacy notice.

Common faults

What we repair

Each one has a cause. Here's what we see, why it happens and how we put it right.

Boards lifting or bowing

What you see

Board ends curling up at joints, or boards arching between joists.

Why it happens

Most often the joists are further apart than the board maker allows, or the boards were butted tight with no end gap, so there's nowhere to go when they warm up and expand.

How we fix it

We lift the affected run, add joists or noggins to bring the spacing in line with the maker's figure, re-cut the ends with the correct gaps and refix. Bowed boards that won't settle are replaced.

Bouncy or sagging deck

What you see

The deck flexes underfoot, dips in places or knocks when you walk across it.

Why it happens

Joists that are too small for their span, too few posts, posts sitting on soft ground, or missing noggins and blocking between joists.

How we fix it

We open up the deck in the problem area, add posts on proper footings, sister or replace joists and add blocking. Boards go back on with new clips.

Clips loose or failed

What you see

Boards rattle or shift sideways, clips poking out of the grooves, or screws backing out.

Why it happens

The wrong clips for the board, screws driven into soft or rotting joists, or a frame that moves because it was never fixed properly.

How we fix it

We check the joists the clips are screwed into, replace soft timber and refit with the board maker's own clips and fixings.

Gaps closing up or opening wide

What you see

Some gaps have disappeared and others are wide enough to lose a phone down.

Why it happens

Boards fixed without the maker's spacing, ends fixed rigidly at both ends, or no allowance for seasonal expansion.

How we fix it

We re-space the boards with the correct clips and set the end gaps to the maker's figures for the board length and season.

Our approach

Why we don't just swap the board

If a board has bowed because the joists are 500mm apart and the maker asks for 300mm, a new board on the same frame will bow too. That's why every repair starts by looking under the deck.

You get a written note of the cause and the fix before we start, so you know what you're paying for and why.

See our fitting standard

Treated timber deck frame with joist tape, being measured for joist spacing before boards go on
Fig. 1Checking joist centres against the board maker's figure before any boards go on

Q&A

Questions

Q1Can you match my existing boards?

Often, if the range is still made. If it isn't, we'll suggest a close colour, or use the new boards in one area such as the steps or border so the difference looks intended.

Q2How long does a repair take?

Small fixes such as refitting clips or re-spacing a run of boards are often done in half a day. Frame repairs that mean lifting boards usually take one to three days.

Send photos